SGEi's Leadership Performance Program equips middle and emerging managers with the mindset, tools, and habits to lead people at a high level — and build cultures worth staying in.




Both programs are delivered monthly via Microsoft Teams. Select the duration that best fits your schedule and development goals.
Starting 29 April 2026 · Monthly sessions via Teams
Ideal for small-to-medium businesses looking to strengthen their managers' leadership capabilities. Connect and learn alongside cross-sector peers — gaining greater self-confidence, clarity of role, and a broader perspective that only cross-industry learning can provide.
Starting 15 July 2026 · Monthly sessions via Teams
Designed specifically for hospitality professionals, this cohort brings together managers from hotels, restaurants, and service-driven organisations to develop leadership skills rooted in the realities of the industry.
Starting 28 April 2026 · Monthly sessions via Teams
A comprehensive 12-month journey designed to provide middle-level managers with the insights, information, and ideas to elevate their leadership skills — and their ability to engage and retain their best people.
Starting 14 July 2026 · Monthly sessions via Teams
A full-year deep dive built for hospitality leaders. This cohort goes beyond the basics — developing the leadership depth, resilience, and people skills needed to thrive in a demanding, guest-first industry.
“Ideally, we would stop promoting people into management positions purely on their ability to get things done with no regard for how they do with people. Companies need to invest more in high-performing staff and give them a better foundation of leadership skills.”
“Their team was dynamic, inspirational, motivating, interactive, and their message to the leadership team set us up for tremendous success.”
“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”
“Kristen’s highly developed interpersonal skills are second to none. Her ability to work with senior executives in the ‘C Suites’ of Wall Street is an attribute that marks her as a professional with clear potential. Her ability to analyze risks, develop creative solutions, and execute those solutions is remarkable.”
“Kristen has demonstrated her gift of leadership on countless occasions. She has a natural instinct to inspire and motivate others around her and possesses the core managerial competencies typically found in more senior members of the banking sector. She excels in both her oral and written communication and consistently demonstrates her ability to analyze problems and recommend and execute solutions.”
“Kristen is proactive, detail oriented, and a consummate professional. She is very responsive and an absolute delight to work with. I recommend Kristen without reservation.”
“The LPP has been a life changing experience for me. I learnt how to set boundaries, that it was ok to say no — not just at work, but also in my personal life. Kristen’s enthusiasm, passion and encouragement is awe inspiring — it’s given me more confidence and belief in my abilities as a leader.”
“Kristen brought value to each of our team members, meeting them where they were at on their own personal leadership journey. She made the course concepts relatable and actionable to a diverse group, and was effective at achieving broad engagement and accountability. The leadership programme Kristen delivered generated visible change and ongoing benefit for our managers.”
“Your coaching has had a significant impact on how I approach challenges, communicate with my team, and think strategically. I especially appreciated your ability to create a space for honest reflection while also pushing me to grow. Our work together has made a lasting difference in how I lead and has given me renewed confidence moving forward.”
“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”
“Ideally, we would stop promoting people into management positions purely on their ability to get things done with no regard for how they do with people. Companies need to invest more in high-performing staff and give them a better foundation of leadership skills.”
“Their team was dynamic, inspirational, motivating, interactive, and their message to the leadership team set us up for tremendous success.”
“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”
“Kristen’s highly developed interpersonal skills are second to none. Her ability to work with senior executives in the ‘C Suites’ of Wall Street is an attribute that marks her as a professional with clear potential. Her ability to analyze risks, develop creative solutions, and execute those solutions is remarkable.”
“Kristen has demonstrated her gift of leadership on countless occasions. She has a natural instinct to inspire and motivate others around her and possesses the core managerial competencies typically found in more senior members of the banking sector. She excels in both her oral and written communication and consistently demonstrates her ability to analyze problems and recommend and execute solutions.”
“Kristen is proactive, detail oriented, and a consummate professional. She is very responsive and an absolute delight to work with. I recommend Kristen without reservation.”
“The LPP has been a life changing experience for me. I learnt how to set boundaries, that it was ok to say no — not just at work, but also in my personal life. Kristen’s enthusiasm, passion and encouragement is awe inspiring — it’s given me more confidence and belief in my abilities as a leader.”
“Kristen brought value to each of our team members, meeting them where they were at on their own personal leadership journey. She made the course concepts relatable and actionable to a diverse group, and was effective at achieving broad engagement and accountability. The leadership programme Kristen delivered generated visible change and ongoing benefit for our managers.”
“Your coaching has had a significant impact on how I approach challenges, communicate with my team, and think strategically. I especially appreciated your ability to create a space for honest reflection while also pushing me to grow. Our work together has made a lasting difference in how I lead and has given me renewed confidence moving forward.”
“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”
“You made it personal. You took the time to understand each of us — not just as participants, but as individuals with our own stories, strengths, and blind spots. The one-on-one sessions were a standout. They gave me space to reflect, grow, and apply what I was learning in real time. Thank you for helping me see what’s possible and for inspiring me to strive for better, reach higher and ultimately signing up for the next step in elevating my career.”
“Kristen delivered an outstanding communication session for our Shine Programme — the impact was immediate and lasting. She connected with the students, who found her highly engaging, relatable, and full of practical tools. Her energy, storytelling, and strategies resonated with the girls, and we had brilliant feedback from both students and parents. The girls still discuss her session. Kristen is a natural facilitator with a real gift for working with young people.”
Focused, high-impact workshops that can be delivered to your team or booked as open sessions. No long-term commitment required.
An engaging, practical workshop that equips managers and their teams with tools to build resilience, manage stress, and sustain high performance — without burning out. Blends evidence-based wellbeing practices with real-world leadership application.
A practical deep-dive into the communication skills that separate great leaders from average managers. Covers active listening, delivering feedback, navigating difficult conversations, and communicating with clarity and confidence.
A uniquely powerful workshop exploring non-verbal communication, body language, and presence. Available for corporate teams or schools — including tailored sessions for all-boys, all-girls, or co-ed student groups. Builds self-awareness, confidence, and connection.
Whether you're ready to enrol, want more information about a program, or are exploring options for your organisation — reach out directly. Kristen will personally respond to every enquiry.
We'll get back to you within one business day.